PAINTING ESCAPES POLICIES

Reservations:  The only way to guarantee a seat in a class at Painting Escapes is with a prepaid reservation. If you have internet access, you can make your reservation online and you will receive a confirmation via email.  For reservations without internet access, call us at (734) 335-0011 and we will reserve your seat over the phone with a credit card.  Ages 12+ for public classes on Friday Night, Saturday Night, and Sunday Night (6:00pm or 7:00pm) please.  Children ages 6+ are welcome to all other public classes.

Pricing:Our regular public classes are between $35.00 to $40.00 per person for a 2-hour session, which covers instruction and all supplies needed to complete your painting.  Special events may be priced differently. 

Payment:Just like other event tickets, you pay online at the time you select your event.  Reserve your seat 24/7 online or call to pay for your reservation with a credit card over the phone.

Cancellations:

If you need to cancel a reservation, you must do so within 7 days of that specific session to receive a credit to your online account (minus $5 processing fee).

The process of registering for a Painting Escapes event is like buying theater or sporting event tickets online: you decide when you want to go, select the date, and pay for the tickets online at that time. But with a Painting Escapes registration, you have until a week before your session to cancel your reservation and receive an account credit for the full amount you paid. If it's under 7 days you will not receive any type of refund or account credit.

If use any type of coupon to register class, no refund or store credit will be given. We do not switch the class/time if any type of coupon used to register for a class.

Refunds: 

Please note that we do not issue refunds; our system credits your Painting Escapes account with the amount you paid for a canceled seat so that you may use it for future reservations. (Given account credit valid for ONLY 1 YEAR) Please remember that your credit is only redeemable for Canvas painting session ONLY ! If use for "special class", you will be charged for the same (amount) session you registered.

Creating an account: You must create an account to register for Painting Escapes! events. Your account allows us to keep track of your reservations so we know when you’re coming. It also helps us keep you informed with reminders about your reservation, special promotions, and new calendar postings. Your information is never shared with third parties.

Event/Session discounts: Every month we will post on our Painting Escapes! Facebook page when the next month's schedule has been posted for the 1st time, from the moment the schedule is posted all sessions will be discounted by 15% for limited time. To maintain fairness, it is our regular policy not to discount a specific session after someone has paid a higher price for that same session. If you are part of our mailing list, you always will have had a chance to receive a discount before you paid full price for a session.